content top

L’ EMPATIA PUO’ AIUTARE A COSTRUIRE LA PROPRIA REPUTAZIONE

Da qualche tempo avverto che l’argomento empatìa sta crescendo di importanza nella vita d’affari. Pochissimi ne scrivono. Pochi la praticano anche se dicono di farlo. Beninteso sto parlando di empatia applicata alle negoziazioni d’affari. In psicanalisi, ad esempio, si parla di empatia a scopo terapeutico. Letteralmente applicare l’empatia consiste nel mettersi nei panni di un interlocutore per favorirne l’apertura e capire quali siano le sue aspettative per decidere se aiutarlo nel soddisfare le proprie aspettative.
In psicanalisi l’empatia consiste nel metter in grado l’interlocutore di sentirsi rassicurato. Un bambino appena nato si sente rassicurato se trova con facilità il seno della madre per allattarsi. E’ l’inizio della costruzione della relazione affettiva con la madre.
Nel mondo degli affari il significato di empatia è identico. Con qualche inevitabile sfumatura applicativa. Ad esempio può anche essere utilizzata non solo per capire , ma anche per carpire la buona fede degli stessi interlocutori e far loro credere di essere in grado di soddisfare i loro desideri.
Nel mondo degli affari l’empatia dovrebbe essere utilizzata a supporto di chi fa marketing per capire come impostare qualsiasi negoziazione su base di reciprocità. Così intesa l’empatia va percepita come la condizione necessaria per sviluppare relazioni d’affari su base etica.
Con il tempo il mondo delle relazioni d’affari è stato stravolto. Invece di mettersi nei panni degli interlocutori ci si è andati sempre di più preoccupando di far emergere l’autoreferenzialità oppure l’abilità nel gestire le obiezioni.
L’autoreferenzialità è la scorciatoia per far credere di essere migliori degli altri. Di fatto tutte le volte che qualcuno enfatizza le proprie performance compie due azioni non proprio nel senso dell’empatia: a)mette in evidenza se stesso o la propria azienda senza dimostrare nulla, ma solo esasperando la propria visibilità; non si sta occupando dei problemi di chi ha di fronte, ma dei propri.
Ho già detto altrove che l’autoreferenzialità non contribuisce a costruire la propria reputazione. Forse con un appropriato utilizzo dell’empatia, non di maniera, ma empiricamente, si può invece cominciare ad implementare qualsiasi strategia di costruzione della propria reputazione.

367
Lascia una recensione

avatar
110 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
110 Comment authors
Health and FitnessHealth and FitnessHealth and FitnessHealth and FitnessHealth and Fitness Recent comment authors
  Subscribe  
Notificami
see post
Ospite

I simply want to tell you that I am just new to blogging and site-building and absolutely savored this web site. More than likely I’m want to bookmark your website . You actually have outstanding well written articles. Many thanks for sharing with us your web page.

browse link
Ospite

I simply want to mention I’m new to weblog and truly savored you’re blog. Almost certainly I’m want to bookmark your site . You actually have beneficial articles. Bless you for sharing with us your website.

follow this post
Ospite

I just want to mention I’m beginner to blogging and site-building and definitely savored this page. Most likely I’m going to bookmark your blog post . You certainly have tremendous stories. Thanks for sharing with us your web-site.

follow this link
Ospite

I just want to tell you that I am just beginner to blogging and certainly liked your web blog. Very likely I’m going to bookmark your site . You really come with wonderful article content. Thank you for sharing your web-site.

good website
Ospite

I simply want to tell you that I am just all new to weblog and absolutely savored your blog site. Almost certainly I’m going to bookmark your blog post . You surely come with awesome writings. Regards for sharing your web-site.

follow this content
Ospite

I simply want to say I’m beginner to blogging and site-building and definitely liked your blog site. Almost certainly I’m likely to bookmark your site . You definitely have incredible writings. Thanks a lot for sharing your website.

browse post
Ospite

I simply want to tell you that I’m very new to blogs and actually loved you’re web page. Very likely I’m planning to bookmark your website . You amazingly have wonderful writings. Appreciate it for sharing your blog.

Iphone Repair San Angelo
Ospite

Angelo i-Phone Repair is a full service repair facility. Let our CERTIFIED MASTER CELLULAR TECHNICIANS help you out ! We offer same day service on most devices and in most cases it is almost always less expensive to repair your device than it is to replace it.

check link
Ospite

I just want to tell you that I am just all new to blogging and truly loved your web blog. Very likely I’m likely to bookmark your blog post . You definitely have tremendous articles. With thanks for sharing your webpage.

great post
Ospite

I simply want to tell you that I’m newbie to blogging and site-building and absolutely liked this web blog. Most likely I’m going to bookmark your blog . You definitely have beneficial articles and reviews. Bless you for sharing your website page.

setinbox
Ospite

Transmitir cultura es uno de las apuestas que Signo Editores se puso como meta cuando se fundó la empresa. A lo largo de los años, y con varias décadas vendiendo libros de máxima calidad, la compañía se ha convertido en un referente nacional, con delegaciones repartidas por toda España

read content
Ospite

I simply want to say I’m beginner to blogging and truly loved your web blog. Very likely I’m likely to bookmark your blog post . You actually come with fantastic posts. Thank you for sharing with us your web page.

full content
Ospite

I simply want to mention I am just beginner to blogging and really loved this website. Very likely I’m want to bookmark your site . You absolutely come with excellent articles and reviews. Thanks a bunch for revealing your web-site.

book or mormon tickets
Ospite

This is a topic which is close to my heart… Cheers! Exactly where are your contact details though?|

Rich
Ospite

Fantastic goods from you, man. I’ve understand your stuff previous to and you are just extremely magnificent. I really like what you’ve acquired here, certainly like what you are stating and the way in which you say it. You make it enjoyable and you still care for to keep it smart. I can not wait to read far more from you. This is actually a terrific site.

carpet cleaning new york
Ospite

Let our seasoned, professional carpet cleaning technicians come to your home or office and do what we know best – getting the job done efficiently to your complete satisfaction.You will be delighted with the results and pleased by our courteous, customized service.

wbay
Ospite

Hi my friend! I wish to say that this post is awesome, great written and come with approximately all important infos. I¡¦d like to look extra posts like this .

look what I found
Ospite

I simply want to say I am just new to blogging and actually savored your website. Almost certainly I’m want to bookmark your blog . You amazingly have impressive stories. Bless you for sharing your blog.

browse link
Ospite

I simply want to mention I am just beginner to weblog and actually enjoyed this web site. Almost certainly I’m going to bookmark your website . You absolutely come with wonderful article content. Kudos for sharing with us your web-site.

kabza pro
Ospite

I appreciate, cause I found just what I was looking for. You have ended my 4 day long hunt! God Bless you man. Have a nice day. Bye

Earlie Sigel
Ospite

Through my examine, shopping for gadgets online may live without difficulty dear, still there are approximately tips and tricks that you can employ to acquire the finest offers. Near are often habits to find discount offers that could help to compose one to procure the best electronics products at the nominal prices. Worthy of note blog post.

copify
Ospite

These days I don’t have the time to compile and categorize and consider as much as I’d like to. But I still get to hear a lot of good music, even if I have less time to seek it out.

Celina Sickmeir
Ospite

It’s particularly beneficial in support of me. Massive thumbs up used for this blog post!

erotyka
Ospite

I am constantly looking online for tips that can benefit me. Thanks!

dish network packages
Ospite

It’s not my first time to pay a quick visit this web page, i am browsing this web page dailly and take good information from here every day.|

erotyka
Ospite

Just desire to say your article is as surprising. The clarity in your post is just excellent and that i can assume you’re a professional on this subject. Well along with your permission let me to take hold of your feed to stay up to date with approaching post. Thanks a million and please continue the rewarding work.

black hat seo
Ospite

CDK Geomatics provides our clients with a complete spectrum of integrated land surveying and consulting services. Throughout our history, we’ve worked to provide our customers with a level of comfort, service and trust that exceeds their expectations.

laser cutting aluminum
Ospite

Can you tell us more concerning this? I’d love to find out more details.|

Mitsue Fengler
Ospite

Very nice style and design and good content , absolutely nothing else we want : D.

M5Tb
Ospite

959286 319353I think your suggestion would be helpful for me. I will let you know if its work for me too. Thank you for sharing this beautiful articles. thanks a lot 453633

Jeromy Bousman
Ospite

Hello bros loves your current breathtaking write-up along with entertain save your ball moving

magento themes
Ospite

It’s actually a great and useful piece of information. I am happy that you just shared this helpful information with us. Please stay us informed like this. Thanks for sharing.|

Le Poduska
Ospite

I fancy to know what is the best 100% free blog/web otherwise explore engine book designed for the blog site that can supply a lot of traffic to the blog site and spur reading..

forex bonus no deposit
Ospite

This is the brainchild of some of the brightest minds in the economics, media and business sector whose sole purpose is to keep you abreast with the latest trends that affect the monetary market in cyberspace as well as in all corners of the globe. Through this website, you will gain valuable insight into why the financial market fluctuates and how you can prepare for ways to meet your desired goals in going about the complex ways of making your money grow

internet service providers
Ospite

This piece of writing is in fact a fastidious one it assists new the web users, who are wishing for blogging.|

ecommerce website
Ospite

Hello, i read your blog occasionally and i own a similar one and i was just curious if you get a lot of spam remarks? If so how do you protect against it, any plugin or anything you can advise? I get so much lately it’s driving me crazy so any assistance is very much appreciated.|

Tuan Royce
Ospite

Hello, you used to enter vast, on the contrary the previous couple of posts have been kinda boring… I skip your huge writings. Former abundant posts are a bit bit from track! extend upon! Partake of some of life’s careful pleasures. Plus definitely, get more comfortable with yourself. by Oprah Winfrey.

Ramonita Annarumo
Ospite

Hey, in basic terms irritating approximately approximately blogs, seems an superb platform you will live by means of. Im currently via WordPress a couple of of my sites however in search of to vary one of them to the locate a platform a lot in the vein of yours for a trial run. No matter which predominantly you should suggest a propos this?

joomla templates
Ospite

Right here is the perfect webpage for everyone who wishes to find out about this topic. You understand a whole lot its almost tough to argue with you (not that I actually would want to…HaHa). You definitely put a fresh spin on a topic that’s been discussed for years. Great stuff, just great!|

land surveying raleigh
Ospite

CDK Geomatics provides our clients with a complete spectrum of integrated land surveying and consulting services. Throughout our history, we’ve worked to provide our customers with a level of comfort, service and trust that exceeds their expectations.

Devon Speares
Ospite

This is your employment narrow Russian Lolitas what a babe.I would have torn those nix from her and rammed my remorselessly tilt acceptably awake her pussy and rode her til she came and next pervade her with a terrible cream pie.She meeting dirty sooo good too!!

colle parquet
Ospite

CDK Geomatics provides our clients with a complete spectrum of integrated land surveying and consulting services. Throughout our history, we’ve worked to provide our customers with a level of comfort, service and trust that exceeds their expectations.

browse around this website
Ospite

When a mate palms that you diamond necklace together with claims that it is just a special ornament since it has got treating ,cheap tiffany co houses, you’d probably straight away think that your current good friend is certainly earning enjoyment people. Mainly because up to you may, certainly, there aren sufficient reports to back up these kinds of report.

Full Movies
Ospite

CDK Geomatics provides our clients with a complete spectrum of integrated land surveying and consulting services. Throughout our history, we’ve worked to provide our customers with a level of comfort, service and trust that exceeds their expectations.

Essie Gilio
Ospite

Terrific tangle situate it’s likely you have decent the following but We was thinking about in support of individuals who tacit of some self dialogue discussion boards that cover exactly the consistent subjects mentioned in this article? I would prone really love to become module of on edge region where I can get feelings from added specialist males and females that disclose a like curiosity. As you might have a few suggestions, remember to allow me recognize. Many many gratitude lots!

Blair Streif
Ospite

Youre accordingly grand, man! I cant consider I missed this blog for so prolonged. Its merely abundant gear all cycle. Your propose, man…too amazing! I cant wait to interpret what youve got next. I adore all that youre saying and want additional, added, MORE! Keep this up, man! Its merely excessively good.

mobile phones in dubai
Ospite

Aw, this was an incredibly nice post. Taking a few minutes and actual effort to generate a top notch article

Full Report
Ospite

There are several spectacular parts of metallic precious jewelry which you’ll find manufactured by tiffany & co. The earlier traditional sections are very fashionable with tiffany cheap jewelry addicts with the timeless patterns. You can discover numerous antique collectible components of jewelry coming from tiffany, perhaps the models arrive inside the traditional light violet cardboard boxes are accessible

Yolonda Ianni
Ospite

Thank you a bunch on behalf of sharing this with all people you really realize what you are speaking approximately! Bookmarked. Satisfy additionally rumor above with my web place =). We can have a hyperlink trade enter into stuck between us!

www.fox5vegas.com
Ospite

Reading this write-up – the gift of your time