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A COSA SERVONO GLI ORDINI PROFESSIO0NALI

 Questo post mi è stato ispirato da un articolo apparso ieri (12 Giugno 2010) a firma Ernesto Galli Della Loggia, dal titolo L’Opacita del potere. Galli afferma che la mania degli italiani di essere diversi li porta a cercare privilegi a tutti i costi, a cercare o ad offrire favori in cambio di altri favori ed infine alla corruzione come estremo segno distintivo. Egli dice: "Nella penisola (l’Italia) tutti, giornalisti, tassiti, parlamentari, membri di tutti gli ordini professionali, magistrati, tutti si organizzano in forme associative per essere al di sopra degli altri, titolari di qualche privilegio".

Mi soffermerei sugli ordini professionali. Sono quelli sui quali ho vissuto diverse esperienze. Gli ordini professionali sono organizzazioni con forte connotazione sindacale, i cui scopi fondamentali consistono nel difendersi da eventuali attacchi esterni, imporre il proprio status.

Le conseguenze di questo arroccamento sono diverse.

La prima, il fatto di sentirsi protetti porta ad adottare assumere autoreferenziali, a prescindere dalle capacità, dai contenuti, dall’esperienza accumulata nel tempo, dal tipo di percorso professionale. Ipse dixit è il loro paradigma usato ed abusato verso chiunque, a meno che l’interlocutore sappia il fatto suo o sia molto importante. E' una questione che si rifa, tutto sommato, alla vecchia storia della legalità dei titoli. Siccome gli ordini sono legalizzati, automaticamente diventano autoreferenziali.

La seconda, è raro che usino l’empatia per affrontare i problemi dei loro interlocutori-clienti. Non sanno cosa sia. Per ciascuno usano l’approccio che hanno messo a punto per proprio conto, per formazione o per carattere.

La terza, sono rigidi e usano poco la fantasia. Le soluzioni che propongono sono standard, quasi mai adatte agli scopi. Di conseguenza, sanno poco costruire soluzioni basate su una strategia, su un progetto che tenga conto dell’interlocutore.

La quarta, più importante delle altre, salvo poche eccezioni (ad esempio i giornalisti), per il fatto di appartenere ad un ordine professionale tendono ad adagiarsi, perdono la curiosità iniziale verso le vicende del mondo, verso le nuove tecnologie, verso i comportamenti degli altri, si trincerano dietro l’ufficialità. Così facendo ha ragione Galli della Loggia: si sentono superiori o comunque diversi.

Per fortuna, a partire dalle famigerate lenzuolate del ministro Bersani, qualcosa sta cambiando.

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